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Home Office Desk

Onboarding Steps

Starting something new can feel overwhelming, but at A&A Telecomm Call Center, we make it simple and straightforward. From completing your paperwork to attending orientation and diving into training, we guide you every step of the way so you always know what’s coming next.

 

Our goal is to make sure you feel confident, prepared, and supported as you join our team. By keeping the process clear and organized, we help you hit the ground running—and set you up for long-term success with us.

Questions, Comments or Concerns

Open Monday - Friday

10am - 6pm Eastern / 9am - 5pm Central

Onboarding: Next Steps

Step 1

Fill out NEXT STEP FORM (below)

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You will need to fill out the form below. After the form has been submitted - check your email in 60 minutes.

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STILL NO EMAIL AFTER 60 MINUTES?

Go to Help Desk

(LINK ABOVE)​

Step 2

BEGIN ASSESSMENTS

or TRANSFER TO OUR CALL CENTER​

You will need to login to the Arise Portal to complete your Assessments: 

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PLEASE CHECK YOUR EMAIL FOR INSTRUCTIONS TO CONTINUE​

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Once complete, please move to Step 3

Step 3

AFTER ASSESSMENTS/TRANSFER:

 

WATCH ORIENTATION​

You will need to watch MANDATORY Orientation - please pay attention!

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Watch Orientation Here

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Once complete, please move to Step 4

Next Step Form

Next Step Form

Please complete this form if you’d like to move forward to the last step in the hiring process.


Please check your email for your personal link to create your A&A Coordinators Call Center account and then you will be able to complete your assessments. This email should arrive in 60 minutes or less.


If you already have an Arise account, you will need to get transferred to our call center first. This email should arrive in 60 minutes or less.


Important 📌 Please visit the Help Desk if you do not receive the email or need assistance at any time during your onboarding journey.

Please let us know below whether or not you have ever had an account on the Arise platform.

PLEASE READ CAREFULLY TO AVOID DELAYS:


DO NOT LOGIN TO YOUR EXISTING ARISE ACCOUNT


DO NOT MAKE AN ARISE ACCOUNT.


Wait for instructions via email or vist our Help Desk for immediate assistance.

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